PRIVACY POLICY

Effective Date: October 1, 2026

Your privacy matters. This Privacy Policy explains how information may be collected, used, and shared when you visit the Aniko Mercy website, make a purchase from Aniko Mercy Cosmetics, submit a booking or Project Inquiry, join our email list, or otherwise interact with us online.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you use the website, we may collect information you provide directly, including:

Name
Email address
Phone number
Billing and shipping address
Order and purchase information
Booking and event details
Project Inquiry information
Business or project information you choose to provide
Communications you send to us
Email marketing preferences

When you make a purchase, payment information is processed through the payment services used by our website. We do not need to receive or store your full payment-card information in order to process your order.

We may also automatically receive certain technical information when you use the website, such as your browser type, device type, IP address, pages visited, referral source, and information collected through cookies or similar technologies.

2. HOW WE USE YOUR INFORMATION

Information may be used to:

Process and fulfill orders
Send order confirmations and shipping updates
Respond to customer-service requests
Review booking requests
Review Project Inquiries
Communicate about products, bookings, projects, or services
Provide requested services
Maintain and improve the website
Prevent fraud or misuse
Maintain business and transaction records
Comply with applicable legal obligations
Send promotional emails when you have subscribed or otherwise permitted us to do so

We do not sell your personal information for money.

3. HOW INFORMATION MAY BE SHARED

We may share information with service providers when reasonably necessary to operate the website and business.

These may include providers that assist with:

Website hosting and e-commerce
Payment processing
Shipping and order fulfillment
Email and marketing communications
Forms and customer communications
Website analytics
Business administration or professional services

These providers may receive information necessary to perform services on our behalf and may operate under their own privacy policies and terms.

Information may also be disclosed when required by law, to respond to valid legal requests, or when reasonably necessary to protect our rights, customers, business, or website.

4. EMAIL & MARKETING COMMUNICATIONS

If you subscribe to marketing emails, you may receive information about products, launches, events, services, or other Aniko Mercy updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in applicable marketing messages.

Unsubscribing from marketing emails does not prevent us from sending transactional or service-related communications, such as order confirmations, shipping updates, or responses to an inquiry.

5. COOKIES & WEBSITE TECHNOLOGY

This website may use cookies and similar technologies to operate website features, remember preferences, understand website traffic, support analytics, and improve website performance.

Some cookies may be provided by third-party services used by the website.

Depending on your browser and location, you may be able to control certain cookies through your browser settings or available website privacy controls.

Disabling certain cookies may affect how some website features function.

6. DATA SECURITY

We take reasonable steps to protect personal information and use third-party platforms and service providers to operate portions of the website and payment process.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

For that reason, we cannot guarantee absolute security of information transmitted or stored electronically.

7. DATA RETENTION

We may retain information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes, enforce agreements, or comply with legal obligations.

Retention periods may vary depending on the type of information and why it was collected.

8. YOUR PRIVACY CHOICES

Depending on where you live and applicable law, you may have rights regarding certain personal information, which may include requesting access, correction, or deletion of information we maintain about you.

You may also withdraw from marketing communications at any time.

To submit a privacy-related request, contact:

amc@anikomercy.com

We may need to verify your identity before completing certain requests.

9. THIRD-PARTY LINKS & SERVICES

The website may contain links to or integrations with third-party websites, social media platforms, payment providers, or other services.

Their privacy practices are governed by their own policies. We are not responsible for the privacy practices of third-party websites or services that we do not control.

10. CHILDREN'S PRIVACY

This website and our products and services are not directed toward children under 13, and we do not knowingly seek to collect personal information directly from children under 13 through this website.

If we learn that personal information from a child under 13 has been collected inappropriately, we may take reasonable steps to delete it.

11. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be updated periodically as our website, business practices, services, or legal requirements change.

When updates are made, the Effective Date at the top of this page may be revised.

12. CONTACT

For questions about this Privacy Policy or a privacy-related request, contact: